If you need to install your Embrilliance Platform programs on a new computer or a second computer, you'll need your serial numbers once you've downloaded and run the correct installer for your new/second computer.
If you have your Embrilliance Platform programs currently installed on a computer:
Open the Embrilliance platform
Go to the Help menu and click on Serial Numbers
You will see a list of the Embrilliance Platform Programs and the serial numbers for each listed in the window that pops up.
From this window, you can either select and manually copy each serial number from the bottom window or click the 'Copy All' button to copy all of your serial numbers to the Clipboard. With the serial numbers copied, you can paste them into any text document or text entry field as needed.
If your computer has crashed, or you can't find your Embrilliance serial numbers
Contact the Embrilliance Support team and provide your Name and any information under which you registered your software, like the email address you used during registration. Embrilliance keeps all registered serial numbers on file, meaning that the support staff can almost always find the numbers provided you registered the software and can provide the info you used at registration. You can use the 'Submit a Request' link at the top of this Help Center page to submit a serial number lookup request.